Refund Policy

Refund Policy – LNUVE

At LNUVE, we want you to be fully satisfied with every purchase you make from our jewelry store. If you are not completely happy with your product, we offer a fair and straightforward return and refund policy. Below are the key points of our policy:

Product Returns

  • Returns are accepted within 30 days of delivery.

  • Items must be in their original condition, unused, and in the original packaging.

  • Customized or limited-edition items may be subject to additional return restrictions, which will be specified in the product description.

Return Process

  • If you wish to return a product, please contact us within 30 days of delivery to initiate the return process.

  • We will provide detailed instructions along with the return shipping address.

Refunds

  • Once we receive and inspect the returned item, we will issue a refund to the original payment method within 10 business days.

  • Original shipping fees are non-refundable, unless the return is due to an error on our part.

Condition of Returned Items

  • Returned items must be in original, unused condition and include all original packaging.

  • If the returned item is not in acceptable condition, a restocking fee may apply.

Damaged or Defective Products

  • If you receive a damaged or defective product, please contact us immediately.

  • We will offer a replacement or a full refund, including shipping costs, where applicable.

This return and refund policy is designed to ensure your satisfaction and peace of mind when shopping with LNUVE. If you have any questions or concerns, feel free to contact us. We are happy to assist you and resolve any issue promptly.